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Return policy
At SNACKāD, we work hard to make sure every order arrives fresh and tasty. However, all sales are final ā we do not accept returns or exchanges.
We are not responsible for melted candy or any damage that occurs during shipping, including due to weather or carrier handling.
If you receive a product that is expired, please contact us within 7 days of delivery and weāll be happy to help.
š§ For any questions or concerns, email us at orders@snackd.shop. -
Shipping policy
At SNACKāD, we aim to get your snacks to you fresh and fast.
⢠Processing Time: All orders are processed within 1ā3 business days (MondayāFriday).
⢠Shipping Time: After processing, delivery typically takes 3ā7 business days, depending on your location.
⢠Tracking Info: Once your order ships, youāll receive an email with tracking details so you can follow it every step of the way.
⢠Weather Warning: Some products may melt or be affected by heat. At this time we do not offer temperature-controlled shipping, and SNACKāD is not responsible for melted items due to weather conditions.
⢠Shipping Delays: Please allow for possible delays during high-volume periods like holidays or sales events.
š§ Questions about your shipment? Email us at orders@snackd.shop ā weāre happy to help!